Order & Payment

How can I place an order?

Click on the “Add to cart” button next to the product you want and follow the instructions to order.

Can I change or cancel my order?

Yes, as long as the order has not yet been shipped. Contact us to make changes or cancel the order.

How long does it take for my order to arrive?

Delivery time varies depending on location. Delivery within Germany usually takes 2-4 working days, while internationally it can take 6-10 working days.

Which payment methods do you accept?

We accept major payment methods such as credit cards, PayPal, etc. You can find a full list of accepted payment methods on our website.

Is my payment secure?

Yes, we use secure encryption technologies to protect your payment information.

Can I receive a refund if I am not satisfied with my purchase?

Yes, we offer a return policy. Please read our return policy for more information.